Gaylen Paulson

Associate Dean and Executive Director of Texas Executive Education at The University of Texas at Austin’s McCombs School of Business


Gaylen Paulson is associate dean and executive director of Texas Executive Education at The University of Texas at Austin’s McCombs School of Business. He is also an award-winning associate professor of instruction for the school’s Department of Management.

Paulson’s research and teaching focus on how to interact strategically with people, including in negotiations, conflict management, persuasion, change, and interpersonal communication. He has written about processes involving negotiation, confrontation, resisting and overcoming resistance to persuasion, the impact of electronic communication on performance, and perceptions of threats and warnings in the workplace. His articles and cases have been published in outlets such as The Journal of Applied Psychology, The International Journal of Conflict Management, International Negotiation, Communication Research, and The Handbook of Language and Social Psychology.

As a consultant and executive educator, Paulson has worked with a wide variety of leading organizations, including 3M, Apple, Blue Cross Blue Shield, Dell, H-E-B, Hewlett-Packard, Microsoft, Samsung, the U.S. Department of State, the U.S. Navy, and many others.

He earned an M.S. and Ph.D. in organizational communication from Northwestern University in 1998, following his undergraduate degree from the University of Minnesota. He has held faculty positions at Northwestern University, the University of Notre Dame, the University of California at San Diego, and UT Austin.